Return Your Order
We understand that sometimes a product may not meet your expectations, and we are happy to offer a return policy for our customers. Please note that returns are accepted only within 30 days of placing your order. The returned products must be unused and in their original packaging for a refund to be processed. Please be advised that the cost of shipping will not be refunded.
If you wish to proceed with a return, you can send the product(s) to the following address:
Dorpsstraat 248, 1693AL Wervershoof, The Netherlands
Please note: include a note with your name, order number, and reason for the return. Once we receive the returned product(s), we will process your refund.
If you have any further questions or concerns, please do not hesitate to contact us. We are committed to providing you with the best possible customer service and will do our utmost to assist you with your request.
Subject: Request to Return Order [Order Number]
Dear [Customer Service],
I am writing to request a return for my order with order number [insert order number], which was placed on [insert date of purchase]. I would like to return the unused products and receive a refund in accordance with your return policy.
Please let me know if there are any further actions I need to take in order to complete the return process.
Thank you for your assistance in this matter. I look forward to hearing back from you soon.
Sincerely, [Your Name]